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Shipping policy

SOUTH AFRICAN SHIPPING POLICY

In-store pickup - Cape Town, South Africa
Order online and collect your purchase from our Utrecht store at no additional charge. Select Click & Collect at checkout. We’ll email you as soon as your order is ready. Please wait for this confirmation before visiting the store.

ALL OUR PRODUCTS ARE HANDMADE SO PLEASE EXPECT A PROCESSING TIME OF BETWEEN 3 – 4 WORKING DAYS. 

SHELLEY TAYLOR DESIGNS OFFERS STANDARD SHIPPING AT A FLAT RATE OF R150. DELIVERY TAKES 2-3 WORKING DAYS. 

INTERNATIONAL SHIPPING IS CALCULATED AT CHECKOUT BASED ON SHIPPING DESTINATION. DELIVERY TIME IS DEPENDANT ON COUNTRY. CONTACT US FOR FURTHER INFORMATION. 

DELIVERIES ARE MADE MONDAY TO FRIDAY FROM 8AM – 4PM

PLEASE ENSURE YOU USE THE CORRECT POSTAGE CODE FOR FAST DELIVERY. 

EUROPEAN SHIPPING POLICY

In-store pickup - Utrecht, The Netherlands
Order online and collect your purchase from our Utrecht store at no additional charge. Select Click & Collect at checkout. We’ll email you as soon as your order is ready. Please wait for this confirmation before visiting the store.

The Netherlands
Free shipping on orders over €100. A €5.95 shipping fee applies to orders of €100 or less.

Belgium, Germany and Luxembourg
Free shipping on orders over €150. A €9.95 shipping fee applies to orders of €150 or less.

Other EU countries
Free shipping on orders over €175. A €14.95 shipping fee applies to orders of €175 or less.

Destinations outside the EU
Available destinations and shipping charges are shown at checkout. Customs duties, import taxes or local handling fees may apply and are not included in our shipping charges.

Dispatch and delivery times
Orders are normally dispatched within 1–2 working days. Estimated delivery times depend on the destination and delivery service. Tracking information will be emailed once your order has been dispatched.